Contact Us

Trouble redeeming your voucher on a merchant website?

Please contact the merchant support team directly in the first instance.

Check for SCAMS or if a website accepts Flexepin Vouchers

Click here to check if the merchant website is accepting Flexepin, or use the form on the right and await a response from our team before proceeding.

Contact TopMeUp Customer Support

Experiencing difficulties trying to Register or Buy a Flexepin Voucher online in Canada using the TopMeUp website, please contact them directly.

Stay Informed

Flexepin team have developed two essential sections that we recommend for all our users. Please check Protect your Money page and review the Stay Aware and Stay Safe sections.

Please submit your query regarding the use of your Flexepin Voucher in the form below and our Customer Support Centre will be in contact within the next 24 hours.

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Flexepin is a prepaid voucher that lets you securely top-up online accounts.

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Read the Terms & Conditions

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NOTE: Only your Serial Number is required for any queries you have relating to your Voucher. Please do not send through your PIN number in your email.

Novatti Group Ltd (ASX:NOV), ACN 606556183 Operating Subsidiaries Flexewallet Pty Ltd (AFSL: 448066) L3, 461 Bourke Street, Melbourne, VIC, 3000, Australia; Flexe Payments (MLT) Ltd Reg.No: C83024. The Plaza Commercial Centre, L8, Suite 5, Bisazza Street, Sliema SLM 1640, Malta. Flexewallet (NZ) Limited (FSP613789), Level 2, 5 Darby Street, Auckland, 1010, New Zealand. Flexepin Is A Registered Trademark. Flexe Payments Ltd (UK Company Number 10113237) is an Authorised Representative (CAR no. 001308751) with Flexewallet Pty Ltd, holder of AFSL License no. 448066.