Trouble redeeming your voucher on a merchant website?

Please contact the merchant's support team directly in the first instance.

Check for scams, or whether a website accepts Flexepin

Check if the merchant website is accepting Flexepin, or use the form and wait for a response from our team before you proceed.

Contact TopMeUp Customer Support

Having trouble registering or buying a Flexepin voucher online in Canada using the TopMeUp website? Please contact them directly.

Stay informed

Our team has put together two essential sections we recommend for all users. Visit Protect your money and review the Stay Aware and Stay Safe sections.

Contact us

Submit your query about using your Flexepin voucher and our Customer Support Centre will be in touch within the next 24 hours.

* indicates required fields

Please choose a query type.
Please enter your name.
Please enter a valid email, and make sure both match.

Only your serial number is needed for voucher queries. Please never send your PIN number by email.

Please enter a message.
Have you used Flexepin before? *

Flexepin is a prepaid voucher that lets you securely top up online accounts.

Please choose one.
Have you read the Flexepin Terms & Conditions? *

Read the Terms & Conditions.

Please choose one.
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